Emerald Lawn & Land Creations (E.L.L.C.)

Dream. Design. Build!
 

Acceptance of Terms:
 

By accessing this website or engaging in services with Emerald Lawn & Land Creations (“Company,” “we,” “our,” or “us”), you agree to be bound by these Terms & Conditions. These terms apply to all visitors, clients, and users of our services.
 

Scope of Services:
 

Emerald Lawn & Land Creations is a full-service landscape design-build firm providing, but not limited to:
 

• Landscape design (2D & 3D renderings)

• Grading, drainage, and erosion control solutions

• Irrigation system installation and repair

• Sod and planting installations

• Hardscapes and retaining walls

• Outdoor living spaces (kitchens, patios, pergolas, etc.)

• Custom pool design and installation

• Lighting systems

• Project consultation and planning

All services are performed in accordance with industry standards, manufacturer specifications, and best practices applicable to the Southeastern United States.
 

Estimates, Proposals & Design Agreements:
 

• All estimates are valid for 14–30 days, unless otherwise stated.

• Pricing is subject to change due to material costs, site conditions, or scope modifications.

• Design services may be required prior to construction and are billed separately unless otherwise agreed.

• Conceptual designs represent intended vision, not exact construction documents unless specified.
   

Deposits & Payment Terms:
 

• A 25%–50% deposit is required to secure scheduling and initiate project planning.

• Progress payments may be required based on project milestones.

• Final payment is due upon substantial completion of work.

• Late payments may result in project delays, suspension of work, or additional fees.
   

Cancellations & Refund Policy:
 

Design Phase:
 

• Prior to design start: 75%–90% refundable

• After design has begun: refund = deposit minus work completed (minimum 25%–50% retained)

• After design completion: non-refundable
   

Construction Phase:
 

• Before construction: 20%–30% retained

• After materials ordered: client responsible for material costs + 15%–25% fee

• After construction begins: client responsible for completed work + materials + 10%–20% overhead/profit

Change Orders:
 

Any changes to the original scope must be approved through a written change order, which may affect:
 

• Project cost

• Timeline

• Material availability
   

Work will not proceed on changes without client approval.
 

Project Timeline:
 

Estimated timelines are subject to:
 

• Weather conditions

• Material availability

• Permit approvals

• Site conditions

We strive for efficiency but do not guarantee exact completion dates.

Site Conditions & Unforeseen Circumstances:
 

Client acknowledges that unforeseen conditions may arise, including:
 

• Hidden underground utilities

• Poor soil conditions

• Drainage complications

• Rock or debris below grade

Additional work required will be addressed through a change order.
 

Permits & HOA Approvals:
 

• The client is responsible for obtaining HOA approvals unless otherwise specified.

• The Company may assist with permits, but approval is not guaranteed.

• Delays caused by permitting or HOA review are not the responsibility of the Company.

Plant Material & Warranty:
 

• Plant material is installed following horticultural best practices.

• Due to variables beyond our control (weather, watering, soil, pests), no standard warranty is provided unless enrolled in a maintenance program.
   

Optional Warranty Program:
 

A plant warranty may be offered only through an active maintenance agreement, which includes:
 

• Proper watering and care

• Scheduled inspections

• Seasonal adjustments

Without this program, plant survival is not guaranteed.
 

Hardscape & Construction Standards:
 

All installations are completed according to:
 

• ICPI (Interlocking Concrete Pavement Institute) standards for pavers

• Manufacturer specifications

• Regional construction best practices

Minor settling or natural material variation may occur and is considered normal.
 

Client Responsibilities:
 

Client agrees to:
 

• Provide access to the property

• Maintain proper irrigation and care after installation

• Keep pets and occupants clear of active work zones

Property Use & Access:
 

The Company reserves the right to:
 

• Access the property during working hours

• Store materials and equipment on-site as needed

• Use images of the project for marketing and portfolio purposes

Limitation of Liability:
 

Emerald Lawn & Land Creations shall not be held liable for:
 

• Damage caused by pre-existing conditions

• Acts of nature (storms, flooding, drought, etc.)

• Improper maintenance by the client

• Third-party interference

Liability is limited to the value of the contracted services.
 

Indemnification:
 

Client agrees to indemnify and hold harmless Emerald Lawn & Land Creations from any claims arising from:
 

• Misuse of installed features

• Failure to maintain property

• Unauthorized modifications

Termination of Services:

The Company reserves the right to terminate services if:
 

• Payment terms are not met

• Site conditions become unsafe

• Client breaches contract terms
  
  Governing Law:
   

These Terms & Conditions shall be governed by the laws of the State of Georgia.
 

Updates to Terms:
 

We reserve the right to update these Terms & Conditions at any time. Continued use of services constitutes acceptance of updated terms.
 

Contact Information:
 

Emerald Lawn & Land Creations (E.L.L.C.)

📍 Dahlonega, Georgia
📞 470-655-5938
📧 emeraldlandcreations@gmail.com